Got A Question? See Our Frequently Asked Questions Below

We are happy to answer any questions that you may have. You can contact us by phone, email or by filling out our contact form and we will get back to you as soon as possible. In the meantime, take a look at some of our frequently asked questions.

Frequently Asked Questions

What Is Hard Water?

Hard water occurs when calcium and magnesium dissolve in water; calcium is generally responsible for most of the hard water problems that arise and need to be treated. It is triggered when calcium is absorbed by water as it moves in streams and through the earth to its source. Severe hard water can make water unpleasant to consume and can be unsafe for people and pets. Hard water is also the reason for some types of scale build-up and water spotting and can cause issues with detergents and soaps. Hard water problems are easily treated with water conditioners and water softeners.

What Is Soft Water?

The term soft water is used to describe the mechanical procedure that water undergoes to exchange the hard minerals or water that has never been in contact with calcium or magnesium. Calcium and magnesium are removed from the water by a procedure that exchanges them with sodium chloride (common salt).

How Does Thermal Imaging Equipment Help With Repairing My Filtration System?

Here at Devon Pump & Filtration Services, we use a thermal imaging video camera that will show heat patterns with colour comparisons that reveal the pipelines under the flooring. This leads to quicker and tidier resolutions for our customers. We can pinpoint issues swiftly and with ease.

Which Water Treatment Technology is the Best?

In some situations, several technologies are needed to offer the most effective solutions as each one is utilised to resolve a particular type of water issue. There is no “best” technology.

What are water boosters?

Water boosters are used to increase water flow and pressure. Low water flow or low pressure can occur when multiple taps are in use at the same time.

Free Consultation

A good water filtration system removes impurities and dangerous contaminants from the water, such as chlorine, disinfection byproducts, and heavy metals like mercury, lead, and arsenic. At the same time, water filters cleverly retain important minerals like magnesium, fluoride, calcium, and zinc.

If you're interested in having a water supply with great purity for your family or place of work then give us a call on 07738 470 274 to get a better idea of what we can do for you. You can also contact us by filling out our free consultation form below or alternatively, you can write to us directly via email at chris@dpps.uk.


Chris is meticulous in his work. He fitted a water filter and tap and plumbed in our Samsung fridge. Very clean worker and made sure he left our kitchen in good order.

Penny OGreat work

Chris is just amazing. He is both friendly & professional at all times. I called Chris to look at my faulty boiler today & he was so thorough in locating the problem. I cannot recommend him more highly, thank you so much Chris, you were amazing & went above & beyond what was expected.

Glen PAbove and beyond

Would highly recommend. Very reliable and high quality workmanship. Sarah did an amazing job.

Sarah GHighly recommend

Job well done speedy service courteous and reasonable price. It’s hard to find tradesmen who will come out to smaller jobs do so I will be keeping this number handy.

Paul LQuality Tradesman

I have been very happy with the work Chris did. He did a thorough job and explained what work needed doing. He was extremely prompt and efficient. I shall definitely use his business again if needed. Thank you.

Susan LVery happy

Providing Pure Water in Your Home and Workplace

Make An Enquiry

If you have any questions and want to know more about our services, please fill in the form below and a member of our team will be in touch.